Contracts Operations Lead, Systems & Compliance

Knoll Inc.; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

MillerKnoll is seeking a Contracts Operations Manager, Systems, Governance and Compliance to lead the day-to-day operations of the Contracts Department, ensuring pricing administration, compliance with SOX, and lifecycle management of contracts.

You will manage a team, drive process improvements, oversee pricing analytics, and partner with Finance, Commercial Operations, Customer Care, Order Management, and IT to support business objectives.

Qualifications

• Bachelor's degree in a related field.
• 8–10 years in contract administration, pricing, or related functions.
• 3–5 years of supervisory experience preferred.

Responsibilities

• Lead Contract Operations personnel for contract administration, pricing maintenance, compliance activities, financial accruals, rebates, and customer payment support.
• Ensure accurate setup and maintenance of pricing, discount structures, accrual methodologies, rebates, fees, and system configurations.
• Develop and implement procedures to increase efficiency, accuracy, quality, and compliance across the contract lifecycle.
• Oversee audits of pricing, accruals, payment reporting, and system controls.
• Coordinate with Finance, Commercial Operations, Customer Care, Order Management, and IT.
• Lead or support technology implementations from a business process owner perspective.
• Oversee contract operations systems, user security, workflow, data integrity, and controls.
• Provide leadership in pricing analytics and standard/ad hoc reporting.
• Coach and develop team members.

Skills

Contract administration

Pricing processes

Financial accruals

Rebate accounting

Customer payment support

Excel

Data analysis

Education

Bachelor's degree in Business Administration / Finance / Accounting / Economics / Contract Management / Data Analytics

Tools

Excel

Reporting tools

Business systems

Job description

MillerKnoll is seeking a Contracts Operations Manager, Systems, Governance and Compliance to lead the day-to-day operations of the Contracts Department, ensuring pricing administration, compliance with SOX, and lifecycle management of contracts.

You will manage a team, drive process improvements, oversee pricing analytics, and partner with Finance, Commercial Operations, Customer Care, Order Management, and IT to support business objectives.