Contract Operations Lead: Pricing, Compliance & Systems

Knoll Inc.; Zeeland, Northern (MI, KY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

MillerKnoll in Zeeland, MI, is seeking a Contract Operations Manager to lead the Contracts Department's compliance, pricing administration, and contract lifecycle. You will manage a team, ensure SOX compliance, maintain pricing systems, and drive process improvements aligning with company policies.

This role collaborates with Finance, Commercial Operations, Customer Care, Order Management, and IT to support business objectives.

Qualifications

• Bachelor's degree in a related field.
• 8–10 years in contract administration or related.
• 3–5 years of supervisory experience.

Responsibilities

• Oversee contract pricing, accruals, rebates and payment processes.
• Lead contract operations team and ensure SOX compliance.
• Improve processes across contract lifecycle to increase efficiency and quality.
• Coordinate with Finance, IT, and Commercial Ops to support business objectives.

Skills

Contract administration

Pricing

SOX/compliance

Analytical skills

Team leadership

Education

Bachelor's degree

Tools

Excel

Job description

MillerKnoll in Zeeland, MI, is seeking a Contract Operations Manager to lead the Contracts Department's compliance, pricing administration, and contract lifecycle. You will manage a team, ensure SOX compliance, maintain pricing systems, and drive process improvements aligning with company policies.

This role collaborates with Finance, Commercial Operations, Customer Care, Order Management, and IT to support business objectives.