Strategic Concierge Account Manager

Dun-; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave (up to 16 weeks)

Education assistance

Volunteer days and donation matching

401k with company matching

Wellness benefits

Medical, dental & vision insurance

Job summary

Dun & Bradstreet is seeking a results-driven professional in Jacksonville, FL to serve as a trusted advisor for clients, growing spend and providing in-depth service. You will manage credit files, perform needs assessments, and guide customers through credit policies and risk considerations.

The role emphasizes independent work, strong communication, and collaboration with cross-functional teams to drive success in a fast-paced sales environment.

Qualifications

• 4–6 years of relevant experience in business credit management and sales.
• Bachelor's degree required; master's degree preferred.
• Experience working independently as well as in a team; strong communication skills.

Responsibilities

• Act as trusted advisor, building strong relationships with clients.
• Retain and grow annual spend through expanded product/service relationships.
• Manage credit files and provide recommendations to clients.
• Conduct needs-based assessments and offer actionable insights.
• Develop plans to improve risk-related scores and ratings.
• Coach Concierge customers on credit policies and reporting basics.
• Interpret credit reports to assess vendors/customers and credit levels.
• Perform additional duties as assigned.

Skills

Business credit management

Sales achievement

Independent work

Salesforce

High velocity sales

Verbal and written communication

Ownership mindset

Collaboration

Problem solving

Education

Bachelor's Degree

Master's Degree Preferred

Tools

Salesforce

Job description

Dun & Bradstreet is seeking a results-driven professional in Jacksonville, FL to serve as a trusted advisor for clients, growing spend and providing in-depth service. You will manage credit files, perform needs assessments, and guide customers through credit policies and risk considerations.

The role emphasizes independent work, strong communication, and collaboration with cross-functional teams to drive success in a fast-paced sales environment.