Strategic Competitive Intelligence Director - Observability
Francisco Partners
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Benefits offered by this job
Job summary
New Relic is seeking a strategic, technically fluent Competitive Intelligence Director to own the CI program from strategy to execution. You will track competitors in observability, monitoring, and AIOps, turning analysis into intelligence that sharpens positioning, accelerates win rates, and informs product and GTM strategy.
This role operates at the intersection of technology and go-to-market, partnering with Product, Marketing, Sales, and Analyst Relations to deliver differentiated messaging
Qualifications
- 8+ years in competitive intelligence, preferred in observability/monitoring/AIOps
- Technical depth to evaluate observability and AIOps tooling
- Experience building CI programs at scale across Sales, Marketing and Product
Responsibilities
- Lead end-to-end CI program including battlecards and playbooks
- Develop and maintain coverage of observability, monitoring, and AIOps competitors
- Oversee win/loss program and translate insights into actionable recommendations
- Serve as strategic advisor to Product, Marketing, Sales and Analyst Relations
- Deliver executive and field-facing readouts quantifying CI impact
- Monitor market moves using intelligence tools and news sources
- Scale CI workflows and integrations with enablement tools
- Brief executives and sales leadership on market dynamics and threats
Skills
Education
Tools
Job description
New Relic is seeking a strategic, technically fluent Competitive Intelligence Director to own the CI program from strategy to execution. You will track competitors in observability, monitoring, and AIOps, turning analysis into intelligence that sharpens positioning, accelerates win rates, and informs product and GTM strategy.
This role operates at the intersection of technology and go-to-market, partnering with Product, Marketing, Sales, and Analyst Relations to deliver differentiated messaging
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