Strategic Communications Lead

CrossCountry Mortgage, LLC; Cleveland (OH); Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

CrossCountry Mortgage, LLC is seeking a Communications Manager to develop and execute internal and external communications that inform, engage and strengthen our relationships with employees, media, customers and partners.

You will provide strategic counsel on messaging, audiences, channels and timing, managing projects from development through execution, and support media relations, executive communications and community initiatives.

Formación

• Bachelor’s degree in communications or related field.
• 5+ years of communications experience, including employee communications.
• Excellent writing, editing and proofreading with AP style.
• Experience managing communications projects with multiple stakeholders.
• Strong interpersonal and consultative skills for leadership collaboration.
• Ability to work in a high-volume, high-accountability environment.
• Experience using communications data to evaluate effectiveness.
• Familiarity with internal comm platforms and intranet systems preferred.
• Proficiency with MS Office 365.

Responsabilidades

• Develop and execute internal and external communications plans aligned with business priorities.
• Advise business leaders on messaging, audiences, channels, timing.
• Manage projects from strategy to distribution and measurement.
• Create press releases, executive messages, employee communications, FAQs, newsletters.
• Support media relations and coordination of interviews.
• Support executive visibility and partnerships communications.
• Support crisis communications with timely, accurate messaging.
• Support internal channels, town halls, and leadership events.
• Monitor media coverage and analyze performance and trends.

Conocimientos

Writing

Editing

AP Style

Project Mgmt

Interpersonal

Strategy

Media relations

Crisis comms

MS Office 365

Stakeholder

Educación

Bachelor’s degree in Communications

Equivalent education/experience

Herramientas

Microsoft Office 365

Descripción del empleo

CrossCountry Mortgage, LLC is seeking a Communications Manager to develop and execute internal and external communications that inform, engage and strengthen our relationships with employees, media, customers and partners.

You will provide strategic counsel on messaging, audiences, channels and timing, managing projects from development through execution, and support media relations, executive communications and community initiatives.