Strategic Commercial Account Manager

Navan; New York (NY); On-site; USD 105,000 - 140,000; Full time

Job summary

Navan in New York is seeking a Commercial Account Manager to drive revenue by ensuring clients are successful, referenceable, and deriving maximum value from Navan’s Travel & Expense platform. You will build deep relationships, act as trusted advisor, onboard clients, and manage entire T&E programs while collaborating with Sales, Product, Finance and Support.

This fast-paced role requires sharp communication, strategic thinking, and a track record of delivering results.

Qualifications

• 2+ years in account management, sales, or related customer-facing role.
• Bachelor’s degree preferred or equivalent work experience.
• Proven track record of high performance and success.
• Strong communication and presentation skills.
• Strategic thinker with problem-solving and prioritization in a fast-paced environment.
• Data-driven mindset with attention to detail.
• High energy, proactive, with initiative.

Responsibilities

• Manage post-sales activity for commercial customers with relationship-building and planning.
• Develop trusted advisor relationships with clients from administrators to C-suite.
• Drive platform usage and ensure 100% travel and expense program management.
• Meet or exceed revenue goals and identify expansion opportunities.
• Collaborate cross-functionally to deliver client-focused solutions.
• Own renewals and upsells across adjacent Navan products.

Skills

Account Management

SaaS

Customer relationship

Communication

Education

Bachelor's degree

Job description

Navan in New York is seeking a Commercial Account Manager to drive revenue by ensuring clients are successful, referenceable, and deriving maximum value from Navan’s Travel & Expense platform. You will build deep relationships, act as trusted advisor, onboard clients, and manage entire T&E programs while collaborating with Sales, Product, Finance and Support.

This fast-paced role requires sharp communication, strategic thinking, and a track record of delivering results.