Strategic Events Account Manager – SaaS & Corporate Travel

TripActions; San Francisco (CA); On-site; USD 158,000 - 193,000; Full time

Job summary

Navan, part of TripActions, is seeking an Events Account Manager in the San Francisco Bay Area. You will drive post‑sales success, own event renewals, and expand revenue by cross‑selling Navan’s events and group travel solutions.

You’ll build executive sponsorship, maximize platform adoption, travel to client sites, and collaborate with Sales, Product, Finance, Operations and leadership to delight clients and scale core revenue.

Qualifications

• 5+ years in Account Management, Customer Success, or Sales in SaaS/events.
• Proven track record of retention, adoption, and expansion quotas.
• Strong data-driven approach to demonstrate event ROI.

Responsibilities

• Manage post-sales relationships and ensure events booked through Navan.
• Build executive sponsorship from planners to C-level executives.
• Maximize platform adoption and direct all event logistics through the Navan platform.
• Retain revenue, close renewals, and upsell across departments and geographies.
• Collaborate with Product, Support, and Operations to surface client requirements.

Skills

Account Management

Customer Success

Sales

Analytical skills

Communication

Education

Bachelor's degree

Tools

Navan Event Tools

Job description

Navan, part of TripActions, is seeking an Events Account Manager in the San Francisco Bay Area. You will drive post‑sales success, own event renewals, and expand revenue by cross‑selling Navan’s events and group travel solutions.

You’ll build executive sponsorship, maximize platform adoption, travel to client sites, and collaborate with Sales, Product, Finance, Operations and leadership to delight clients and scale core revenue.