Strategic Cloud TAM & Advisory Leader

Amazon Web Services (AWS); Atlanta (GA); On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Health insurance

RSUs

Comprehensive benefits

Job summary

Amazon Web Services, Inc. is seeking a Technical Account Manager (TAM) in the Atlanta area to act as the principal technical advisor for Enterprise Support customers across diverse industries.

You will help customers adopt AWS services and craft strategies to keep environments healthy and resilient. The role emphasizes leadership, collaboration with engineering teams, and proactive risk management, with travel of ~10%+.

Qualifications

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting for three or more components in a distributed systems environment (compute/storage/networking/DBs/DevOps).
• Bachelor's degree required.

Responsibilities

• Serve as principal technical advisor and voice of the customer to AWS Enterprise Support customers.
• Collaborate with engineers and service teams to drive issue resolution and customer success.

Skills

Technical engineering experience

Distributed systems

Customer-facing

Communication

Education

Bachelor's degree

Tools

AWS services

Cloud platforms

DevOps

Job description

Amazon Web Services, Inc. is seeking a Technical Account Manager (TAM) in the Atlanta area to act as the principal technical advisor for Enterprise Support customers across diverse industries.

You will help customers adopt AWS services and craft strategies to keep environments healthy and resilient. The role emphasizes leadership, collaboration with engineering teams, and proactive risk management, with travel of ~10%+.