Strategic Cloud Solutions Leader

Amazon; Seattle (WA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon AWS is seeking a Sr Customer Solutions Manager to guide customers on their cloud journey, accelerate migrations, and ensure value realization. You will collaborate with cross-functional teams to deliver outcomes and maintain strong executive engagement across client organizations.

Travel up to 30% and work within a high-visibility environment that emphasizes change management, education, and strategic relationships with key accounts.

Qualifications

• 7+ years of leading large-scale, technical or engineering programs with a proven track record
• 4+ years of customer-facing work engaging with customer executives, technologists or partners
• Bachelor's degree in science, technology, engineering, math, business or equivalent

Responsibilities

• Demonstrate excellent customer engagement skills through all levels of an organization including C‑Suite
• Maintain an in-depth knowledge of existing and developing cloud technologies to unlock opportunities for customers
• Possess a strong background in change management and incorporating organizational change into project delivery
• Accelerate customer adoption through education and engagement
• Assist customers in identifying use cases for priority adoption of AWS and best practices implementations
• Develop long-term strategic relationships with key accounts
• Manage time effectively and collaborate with sales and marketing teams

Skills

Leadership & program mgmt

Customer-facing experience

Executive engagement

Cloud/tech familiarity

Education

Bachelor's degree or equivalent

Tools

PMP

SCRUM/Agile/SAFe

Job description

Amazon AWS is seeking a Sr Customer Solutions Manager to guide customers on their cloud journey, accelerate migrations, and ensure value realization. You will collaborate with cross-functional teams to deliver outcomes and maintain strong executive engagement across client organizations.

Travel up to 30% and work within a high-visibility environment that emphasizes change management, education, and strategic relationships with key accounts.