Strategic Client Success Partner

Gartner; United States; Hybrid; USD 62,000 - 87,000; Full time

Benefits offered by this job

Generous paid time off policy

Charity match program

Medical, Dental & Vision Plans

Parental Leave

Employee Assistance Program (EAP)

401K matching

Job summary

Gartner is seeking a Client Success Associate in the United States to onboard clients, surface priorities, and drive value from Gartner subscriptions. You will engage with stakeholders across functions and levels to ensure informed decisions and sustained engagement.

You will build relationships, introduce Gartner capabilities, and work with internal teams to maximize client outcomes, contributing to retention and growth while supporting a collaborative, diverse culture.

Qualifications

• 2+ years relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Bachelor’s degree preferred.

Responsibilities

• Build, develop and manage relationships with a variety of clients across senior to junior levels to ensure successful Gartner subscription use.
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
• Facilitate client calls, understand client priorities, and recommend actions to drive high value and ROI.
• Collaborate with internal Gartner partners to maximize client value and overcome obstacles.
• Conduct regular reviews of client book of business and engagement metrics.

Skills

Client relations

Communication

Collaboration

Prioritization

Critical thinking

Influencing

Education

Bachelor's degree

Job description

Gartner is seeking a Client Success Associate in the United States to onboard clients, surface priorities, and drive value from Gartner subscriptions. You will engage with stakeholders across functions and levels to ensure informed decisions and sustained engagement.

You will build relationships, introduce Gartner capabilities, and work with internal teams to maximize client outcomes, contributing to retention and growth while supporting a collaborative, diverse culture.