Strategic Client Success Partner

Gartner; Irving (TX); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Generous PTO

401K matching

Medical, Dental & Vision Plans

Parental Leave

Employee Assistance Program

Job summary

Gartner is seeking a Client Success professional in a hybrid environment to onboard clients, demonstrate Gartner services, and drive engagement for large client teams. You will surface client priorities, align resources, and work across IT, HR, Finance, and other functions to maximize ROI.

Success requires strong communication, collaboration, and a proven track record of delighting clients while being bilingual in English and Spanish.

Qualifications

• Bachelor's degree preferred with 6+ months relevant experience
• Proven track record of delighting clients
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills
• Bilingual in English and Spanish

Responsibilities

• Partner with clients across IT, HR, Supply Chain, Marketing, Finance, Legal and Sales to ensure Gartner subscription success
• Deliver value to decision makers by introducing Gartner services and connecting clients with subject experts
• Identify client priorities and align Gartner resources to maximize ROI
• Collaborate with internal stakeholders to drive service delivery and results
• Leverage insights to drive ongoing client engagement, satisfaction, retention and growth

Skills

Communication

Collaboration

Prioritization

Influencing

Bilingual English/Spanish

Education

Bachelor's degree

Job description

Gartner is seeking a Client Success professional in a hybrid environment to onboard clients, demonstrate Gartner services, and drive engagement for large client teams. You will surface client priorities, align resources, and work across IT, HR, Finance, and other functions to maximize ROI.

Success requires strong communication, collaboration, and a proven track record of delighting clients while being bilingual in English and Spanish.