Strategic Client Success Partner

Inmar Inc.; North Carolina; Hybrid; USD 73,000 - 121,000; Full time

Job summary

Inmar Inc. seeks a Client Success Manager to be the primary day-to-day contact for strategic client partnerships across multiple media channels.

You will lead cross-functional teams, translating objectives into outcome-focused media strategies while driving account growth through proactive communication and trusted relationship building. Responsibilities include managing client expectations, leading status meetings, and partnering with Analytics, Ad Operations, Creative, and Sales to deliver

Qualifications

• Bachelor’s degree in advertising, marketing, or related field.
• 3–5 years in media account management or client service.
• Experience with digital media channels: paid social, influencer, retail media.
• Strong written and verbal communication; ability to present to clients.

Responsibilities

• Serve as primary client contact and relationship owner.
• Translate client objectives into outcome-focused media strategies.
• Lead client status meetings and performance reviews.
• Collaborate with Analytics, Ad Operations, Creative, and Sales.
• Identify opportunities for account expansion and renewals.
• Oversee campaign planning and ensure timely delivery.
• Use AI-enabled tools to improve planning and reporting.

Skills

Client management

Strategic thinking

Communication

Cross-functional teamwork

Problem solving

Education

Bachelor's degree in advertising, marketing, communications or similar field

Tools

Salesforce

Monday.com

Google Analytics

Tableau

The Trade Desk

Google Suite

Job description

Inmar Inc. seeks a Client Success Manager to be the primary day-to-day contact for strategic client partnerships across multiple media channels.

You will lead cross-functional teams, translating objectives into outcome-focused media strategies while driving account growth through proactive communication and trusted relationship building. Responsibilities include managing client expectations, leading status meetings, and partnering with Analytics, Ad Operations, Creative, and Sales to deliver