Strategic Client Success Partner

Verra Mobility Corporation; Mesa (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

Verra Mobility is seeking a client-focused professional to manage relationships, lead key client meetings, and drive retention and growth across existing accounts. You will collaborate with Operations, Product, Finance, and IT to resolve delivery issues and ensure successful outcomes.

The role requires strong analytical skills, excellent communication, and the ability to guide clients through onboarding, implementations, and system changes.

Qualifications

• Bachelor's degree preferred or equivalent experience in a client-facing role.
• 3-5 years in client-facing environment or account management.
• Experience with government or regulated industries is a plus.
• Strong understanding of contracts and compliance in service delivery.
• Ability to build trusted client relationships and drive retention.

Responsibilities

• Build and maintain strong client relationships as primary contact.
• Lead recurring client meetings and identify opportunities for growth.
• Collaborate cross-functionally to resolve service delivery issues.
• Onboard clients, manage implementations and software releases.
• Monitor performance, analyze data, and communicate risks and recommendations.
• Support account health through reporting, reconciliation, and invoicing.

Skills

Relationship management

Client meetings

Cross-functional collaboration

Data analysis

CRM

Microsoft Office

Account management

Problem solving

Education

Bachelor's degree

Tools

CRM platforms

Microsoft Office Suite

Job description

Verra Mobility is seeking a client-focused professional to manage relationships, lead key client meetings, and drive retention and growth across existing accounts. You will collaborate with Operations, Product, Finance, and IT to resolve delivery issues and ensure successful outcomes.

The role requires strong analytical skills, excellent communication, and the ability to guide clients through onboarding, implementations, and system changes.