Strategic Client Success Manager - North America

Global-e; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Equal opportunity employer

Global company culture

Job summary

Global-e (Nasdaq:GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands to sell worldwide with localized experiences. Trusted by Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs and Victoria’s Secret, we operate worldwide with teams across North America, EMEA, and APAC.

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America.

Qualifications

• Bachelor’s degree is preferred; MBA is an advantage.
• Strong analytical and financial acumen.
• Experience managing multiple accounts and cross-functional collaboration.

Responsibilities

• Grow international eCommerce sales and maintain high client retention.
• Build trusted advisor relationships with key accounts, including C-level executives.
• Provide analytics and reporting to reveal performance and growth opportunities.
• Drive revenue growth by improving responsiveness and anticipating client needs.
• Collaborate with senior retailers to launch global growth strategies.

Skills

Account management

Client relationship management

Analytical skills

Communication skills

Team collaboration

Problem solving

Adaptability

Time management

SEO/SEM familiarity

C-level engagement

Education

Bachelor’s degree

MBA

Job description

Global-e (Nasdaq:GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands to sell worldwide with localized experiences. Trusted by Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs and Victoria’s Secret, we operate worldwide with teams across North America, EMEA, and APAC.

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America.