North America Regional Client Lead - Growth & Strategy

Smartly; Chicago (IL); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Five weeks PTO + 11 holidays

Healthcare packages

401K with matching & equity

Wellness & learning reimbursements

Volunteer time off & donation matching

Job summary

Smartly is seeking an US Client Lead to manage day-to-day operations for our largest global customers from Chicago. You will drive strategic account growth, build trusted advisor relationships, and coordinate across Sales, Product, Marketing, and Engineering to deliver value-driven solutions.

You will lead joint business plans, forecast revenue, and manage pipelines with a focus on scalable growth across regional strategic accounts. Travel is expected as needed.

Qualifications

• 8-12 years in ad-tech/mar-tech industries with proven growth of strategic accounts.
• Ability to lead, organize, and orchestrate a key account team.
• Driven by sales, account expansion, and helping customers achieve targets.
• Open to travel and able to engage with C-level decision-makers.
• Collaborate with internal cross-functional teams (sales, product, marketing, engineering).

Responsibilities

• Build relationships with senior stakeholders across all relevant parts of the customer organization.
• Create Joint Business Plans focused on top priorities aligned to Smartly solutions.
• Lead strategic planning with customer decision makers and partners.
• Coordinate with global Smartly teams to drive alignment and remove bottlenecks.
• Own account plans and initiatives with the account management team.
• Set priorities and ensure global alignment and knowledge transfer.
• Establish feedback channels for steady progress and escalation.
• Ensure product roadmap alignment and product team collaboration with customers.
• Align objectives with customer partners (ad agencies, data partners, etc.).
• Own revenue forecasting and target setting for the account.
• Manage pipeline and opportunities based on customer outcomes.
• Close opportunities and progress with strategic account planning.

Skills

Client leadership

Strategic account mgmt

Cross-functional collab

Sales growth

Relationship building

C-level communication

Travel flexibility

Job description

Smartly is seeking an US Client Lead to manage day-to-day operations for our largest global customers from Chicago. You will drive strategic account growth, build trusted advisor relationships, and coordinate across Sales, Product, Marketing, and Engineering to deliver value-driven solutions.

You will lead joint business plans, forecast revenue, and manage pipelines with a focus on scalable growth across regional strategic accounts. Travel is expected as needed.