Strategic Client Success Manager

Gartner; Fort Myers (FL); Hybrid; USD 70,000 - 101,000; Full time

Benefits offered by this job

Generous PTO

401k match up to $7,200/year

Stock purchase plan at a discount

Job summary

Gartner Inc. in the United States is seeking a Client Engagement Manager to build and sustain relationships with executives and practitioners across diverse functions within client organizations.

You will regularly engage with clients virtually to understand priorities, onboard new clients to Gartner services, and partner with internal colleagues to maximize value and measurable ROI for their initiatives in AI and technology strategies.

Qualifications

• 3+ years relevant professional or internship experience.
• Bachelor’s degree preferred.
• Strong customer service and communication skills.

Responsibilities

• Build, develop and manage relationships with existing clients across business functions.
• Regularly meet and engage with clients virtually to understand priorities and drive ROI.
• Onboard new clients and introduce Gartner services and capabilities.
• Collaborate with Gartner colleagues to maximize client value.

Skills

Customer service

Communication

Collaboration

Prioritization

Critical thinking

Influencing skills

Education

Bachelor’s degree preferred

Job description

Gartner Inc. in the United States is seeking a Client Engagement Manager to build and sustain relationships with executives and practitioners across diverse functions within client organizations.

You will regularly engage with clients virtually to understand priorities, onboard new clients to Gartner services, and partner with internal colleagues to maximize value and measurable ROI for their initiatives in AI and technology strategies.