Client Success Associate: Remote Growth & Impact

Gartner Inc.; Irving (TX); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO

401K matching

Stock purchase program

Job summary

Gartner is seeking a Client Success professional in the United States to onboard clients, prove Gartner services, and drive engagement across products used by large client teams.

You will partner with executives and professionals across IT, HR, and other functions to ensure value realization and renewals, while collaborating with Gartner experts to deliver best-in-class service in a hybrid work environment.

Qualifications

• Bachelor's degree preferred with 6+ months relevant professional and/or internship experience.
• Proven track record of delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.

Responsibilities

• Partner with clients across IT, HR, Supply Chain, Marketing, Finance, Legal and Sales to ensure success with Gartner subscriptions.
• Deliver value to decision makers and drive Gartner growth through service delivery and client introductions.
• Identify client priorities and align Gartner resources to maximize ROI on Gartner membership.
• Collaborate with internal Gartner stakeholders to drive service delivery and design innovative solutions.
• Leverage insights and metrics to drive ongoing client engagement, satisfaction, retention and growth.

Skills

Strong communication

Collaboration

Prioritization

Critical thinking

Influencing

Education

Bachelor's degree preferred

Job description

Gartner is seeking a Client Success professional in the United States to onboard clients, prove Gartner services, and drive engagement across products used by large client teams.

You will partner with executives and professionals across IT, HR, and other functions to ensure value realization and renewals, while collaborating with Gartner experts to deliver best-in-class service in a hybrid work environment.