Strategic Client Success & Delivery Leader

Veeva Systems; United States; Remote; USD 160,000 - 230,000; Full time

Job summary

Veeva Systems is a mission-driven pioneer helping life sciences companies accelerate therapies to patients. The role leads enterprise client success initiatives across strategic accounts, driving retention, renewals, and expansion in collaboration with Sales.

You will own account governance, executive relationships, and scalable success models, leveraging data and AI to optimize engagement at scale. We seek a senior leader with 15+ years of client-facing leadership and 7+ years of team

Qualifications

• 15+ years of client-facing leadership experience.
• 7+ years managing teams.
• Proven ability to use data and AI to optimize engagement.

Responsibilities

• Own customer retention, renewals, and expansion in partnership with Sales.
• Lead account governance, executive relationships, and scalable success models.

Skills

Client leadership

Team management

Job description

Veeva Systems is a mission-driven pioneer helping life sciences companies accelerate therapies to patients. The role leads enterprise client success initiatives across strategic accounts, driving retention, renewals, and expansion in collaboration with Sales.

You will own account governance, executive relationships, and scalable success models, leveraging data and AI to optimize engagement at scale. We seek a senior leader with 15+ years of client-facing leadership and 7+ years of team