Strategic Client Solutions Lead - Education & Services

TikTok; New York (NY); On-site; USD 80,000 - 126,000; Full time

Job summary

TikTok is hiring a Client Solutions Manager in New York to drive education and services for enterprise advertisers. You will manage strategic client relationships, develop media strategies, and ensure campaigns align with client objectives across awareness and performance goals.

Ideal candidates bring 4+ years in client solutions or ad tech, strong data skills with Excel/Data Studio, and a proven ability to thrive in a fast-paced environment in NYC.

Qualifications

• 4+ years in client solutions, account management, digital advertising, AdTech, or related field.
• Proficiency with data tools such as Excel and Data Studio.
• Ability to thrive in a fast-paced, rapidly evolving environment.
• Willing to work in New York.

Responsibilities

• Cultivate and maintain strategic partnerships with clients as trusted advisor and main contact.
• Develop and execute media strategies tailored to client goals.
• Leverage product expertise to align TikTok solutions with client objectives end-to-end.
• Educate clients on TikTok products, updates, and best practices for campaign success.
• Analyze campaign data to identify optimizations and upsell opportunities with actionable insights.
• Coordinate cross-functional teams to deliver long-term account plans and strategic initiatives.
• Diagnose and troubleshoot client issues with Product and Engineering.

Skills

Client solutions

Account management

AdTech

Data interpretation

New York based

Tools

Excel

Data Studio

Job description

TikTok is hiring a Client Solutions Manager in New York to drive education and services for enterprise advertisers. You will manage strategic client relationships, develop media strategies, and ensure campaigns align with client objectives across awareness and performance goals.

Ideal candidates bring 4+ years in client solutions or ad tech, strong data skills with Excel/Data Studio, and a proven ability to thrive in a fast-paced environment in NYC.