Strategic Client Solutions Lead – Digital Campaigns

TikTok; Chicago (IL); On-site; USD 72,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Disability and life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days Paid Personal Time

Job summary

TikTok is seeking a Client Solutions Manager in Chicago to cultivate strategic client partnerships, craft tailored media strategies, and lead cross-functional teams to deliver long-term account plans. You will drive data-driven decisions, educate clients on product updates, and identify opportunities to optimize campaigns and upsell.

Ideal candidates bring 4+ years in client solutions or related fields, strong analytics with Excel/Data Studio, and a proven revenue growth track record, all while

Qualifications

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
• Proficiency with data tools such as Excel, Data Studio.
• Experience with performance-driven advertising and/or auction-based ad platforms.
• Must be willing to work in Chicago.
• Proven track record of driving revenue growth and managing advertiser relationships.

Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact.
• Develop and execute media strategies tailored to client goals.
• Leverage product expertise to activate full-funnel strategies aligning to client objectives.
• Educate clients on TikTok products, platform updates, and best practices.
• Analyze campaign data to identify optimizations and provide actionable recommendations.
• Coordinate cross-functional teams to deliver long-term account plans and initiatives.
• Diagnose and troubleshoot client issues with Product and Engineering teams.

Skills

Client solutions

Data analysis

Cross-functional collaboration

Strategic thinking

Tools

Excel

Data Studio

Job description

TikTok is seeking a Client Solutions Manager in Chicago to cultivate strategic client partnerships, craft tailored media strategies, and lead cross-functional teams to deliver long-term account plans. You will drive data-driven decisions, educate clients on product updates, and identify opportunities to optimize campaigns and upsell.

Ideal candidates bring 4+ years in client solutions or related fields, strong analytics with Excel/Data Studio, and a proven revenue growth track record, all while