Dining Client Solutions Lead - Growth & Strategy

TikTok; Chicago (IL); On-site; USD 98,000 - 208,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid parental leave

Disability coverage

Life insurance

Wellbeing benefits

Paid holidays / sick days / personal时间

Job summary

TikTok is seeking a Client Solutions Vertical Manager for the Dining vertical in Chicago. You will lead a team of Client Solutions Managers, drive strategy, own revenue targets, and ensure flawless campaign execution for top advertisers.

Reporting to the Group Vertical Director, you will articulate client needs to product and sales, develop scalable playbooks, and leverage data to grow partnerships while building strong client relationships in a fast-paced, tech-driven environment.

Qualifications

• Experience in digital advertising, ad sales, or brand/performance marketing.
• Experience managing client solutions teams, with proven success in talent development and scaling teams.

Responsibilities

• Become a subject matter expert and clearly articulate how TikTok can best serve these clients.
• Train and empower the team to serve as external product consultants, educating clients and agencies on alpha and beta product solutions, scalable innovations, and best practices to grow existing partnerships.
• Partner with Vertical Leadership as a strategic thought partner, identifying priorities, growth opportunities, and efficiencies through data-backed recommendations and insights.
• Leverage data to identify consumer trends and lead your CSM team in developing and evolving playbooks that drive measurable client business outcomes.
• Coach and develop Client Solutions teams on consultative, data-driven campaign analysis and selling at scale, while fostering a culture of accountability and high performance.
• Maintain up-to-date expertise on TikTok’s features, ad units, measurement, attribution, and KPIs, and consult clients on how to link platform value directly to ROI.
• Collaborate with Product to drive innovation by systematically surfacing advertiser needs and feedback to inform product roadmaps.

Skills

Experience in digital advertising

Ad sales

Brand/performance marketing

Job description

TikTok is seeking a Client Solutions Vertical Manager for the Dining vertical in Chicago. You will lead a team of Client Solutions Managers, drive strategy, own revenue targets, and ensure flawless campaign execution for top advertisers.

Reporting to the Group Vertical Director, you will articulate client needs to product and sales, develop scalable playbooks, and leverage data to grow partnerships while building strong client relationships in a fast-paced, tech-driven environment.