Strategic Client Services Senior Account Specialist

Yahoo Holdings Inc. in

Richardson (TX)

Hybrid

USD 88,000 - 183,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Healthcare

401k

Backup childcare

Education stipends

Flexible hybrid work options

ERGs and inclusion programs

Job summary

Yahoo Holdings Inc. in Richardson, TX, seeks a Senior Client Services Account Specialist to manage strategic advertiser relationships and deliver consultative guidance that drives measurable outcomes.

You’ll leverage campaign data and AI-powered capabilities to unlock opportunities and deliver exceptional client experiences. You will work with Sales, Product, and Operations to optimize campaigns across Yahoo DSP’s omnichannel solutions, while adopting an agentic-first approach and leading

Qualifications

BS/BA or equivalent experience.
3-5+ years of experience in digital advertising, client services, account management, marketing, or related field.
Proven ability to analyze campaign performance, identify trends, develop actionable insights, and optimize results using data and analytics.
Excellent written, verbal, presentation, and interpersonal communication skills.
Advanced proficiency with Google Workspace and Microsoft Excel.
Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Strong analytical and critical thinking skills with a passion for solving complex business challenges.
Deep understanding of digital marketing strategy, programmatic advertising, campaign execution, and measurement.
Experience collaborating across cross-functional teams in a client-facing environment.
Experience using or enthusiasm for adopting Generative AI and agentic AI tools to accelerate workflows and deliver higher-quality client outcomes.
Curiosity and commitment to continuously learning emerging AI technologies.

Responsibilities

Serve as the primary advertiser point of contact throughout the entire campaign lifecycle, owning campaign success from launch through optimization and post-campaign analysis.
Manage a portfolio of accounts as a strategic business owner, identifying opportunities to grow customer investment and long-term partnerships.
Become an expert in the Yahoo DSP, including Programmatic Display, Advanced TV, Native, DOOH, OLV, Commerce Media, and emerging advertising solutions.
Partner cross-functionally with Sales, Associate Client Services, Product, Operations, and other teams to deliver exceptional customer outcomes.
Build trusted consultative relationships with brand and agency partners by providing strategic recommendations grounded in performance data and business objectives.
Monitor campaign delivery and performance, proactively identifying optimization opportunities, resolving issues, and recommending growth strategies.
Develop and present strategic insights, campaign wrap-ups, executive business reviews, and performance recommendations.
Lead onboarding and ongoing education for clients, helping them maximize platform adoption and campaign success.
Champion the voice of the customer by partnering with Product teams to influence platform enhancements and future innovation.
Embrace an agentic-first approach by leveraging AI-powered tools and intelligent workflows to improve productivity, accelerate campaign analysis, automate routine tasks, and deliver faster, higher-quality client recommendations.
Continuously identify opportunities to improve internal processes and customer experiences through innovation and thoughtful application of AI capabilities.
Lead proactively—anticipating client needs, thinking strategically, and driving accounts forward.