Senior Client Services Account Lead — AI-Driven Ad Tech

Yahoo Holdings Inc. in; Champaign (IL); Hybrid; USD 88,000 - 183,000; Full time

Benefits offered by this job

Flexible hybrid work options

Healthcare

401k

Education stipends

Backup childcare

Job summary

Yahoo in the United States is seeking a Sr. Account Specialist to partner with Sales and manage strategic advertiser relationships across the Yahoo DSP platform.

You’ll deliver consultative guidance, analyze campaign data, and identify optimization opportunities for measurable business outcomes. As a trusted advisor, you’ll combine platform expertise with AI-powered workflows to accelerate analysis, improve execution, and deliver proactive recommendations.

Qualifications

• BS/BA or equivalent experience.
• 3–5+ years in digital advertising, client services, account management, marketing, or related field.
• Proven ability to analyze campaign performance, identify trends, develop actionable insights, and optimize results using data and analytics.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Advanced proficiency with Google Workspace and Microsoft Excel.
• Experience collaborating across cross-functional teams in a client-facing environment.
• Experience using or strong enthusiasm for adopting Generative AI and agentic AI tools to accelerate workflows and deliver higher-quality outcomes.

Responsibilities

• Serve as the primary advertiser point of contact throughout the entire campaign lifecycle, owning campaign success from launch through optimization and post-campaign analysis.
• Manage a portfolio of accounts as a strategic business owner, identifying opportunities to grow customer investment and long-term partnerships.
• Become an expert in the Yahoo DSP, including Programmatic Display, Advanced TV, Native, DOOH, OLV, Commerce Media, and emerging advertising solutions.
• Partner cross-functionally with Sales, Associate Client Services, Product, Operations, and other teams to deliver exceptional customer outcomes.
• Build trusted consultative relationships with brand and agency partners by providing strategic recommendations grounded in performance data and business objectives.
• Monitor campaign delivery and performance, proactively identifying optimization opportunities, resolving issues, and recommending growth strategies.
• Develop and present strategic insights, campaign wrap-ups, executive business reviews, and performance recommendations.
• Lead onboarding and ongoing education for clients, helping them maximize platform adoption and campaign success.
• Champion the voice of the customer by partnering with Product teams to influence platform enhancements and future innovation.
• Embrace an agentic-first approach by leveraging AI-powered tools and intelligent workflows to improve productivity and deliver faster, higher-quality client recommendations.

Skills

Client Relationships

Analytical Thinking

Communication Skills

Cross-functional Collaboration

Problem Solving

Education

BS/BA or equivalent experience

Tools

Google Workspace

Microsoft Excel

Job description

Yahoo in the United States is seeking a Sr. Account Specialist to partner with Sales and manage strategic advertiser relationships across the Yahoo DSP platform.

You’ll deliver consultative guidance, analyze campaign data, and identify optimization opportunities for measurable business outcomes. As a trusted advisor, you’ll combine platform expertise with AI-powered workflows to accelerate analysis, improve execution, and deliver proactive recommendations.