Strategic Client Services Lead - Programmatic Ads

Yahoo Holdings Inc.; New York (NY); Hybrid; USD 88,000 - 183,000; Full time

Benefits offered by this job

Healthcare

401k

Backup childcare

Education stipends

Job summary

Yahoo DSP is seeking a Sr. Account Specialist to partner with the Sales team, manage strategic advertiser relationships, and deliver consultative guidance for measurable business outcomes.

You will leverage campaign data and AI-enabled tools to identify optimization opportunities, unlock incremental revenue, and provide exceptional client experiences. You will be a trusted advisor, navigate a complex advertising ecosystem, and drive campaigns from launch to post-analysis while embracing an

Qualifications

• BS/BA or equivalent experience.
• 3-5+ years of experience in digital advertising, client services, account management, marketing, or a related field.
• Proven ability to analyze campaign performance, identify trends, and develop actionable insights, and optimize results using data and analytics.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Advanced proficiency with Google Workspace and Microsoft Excel.
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and critical thinking skills with a passion for solving complex business challenges.
• Deep understanding of digital marketing strategy, programmatic advertising, campaign execution, and measurement.
• Experience collaborating across cross-functional teams in a client-facing environment.
• Experience using-or strong enthusiasm for adopting-Generative AI and agentic AI tools to accelerate workflows, synthesize campaign insights, automate repetitive work, and deliver higher-quality client outcomes.
• Curiosity and commitment to continuously learning emerging AI technologies and identifying opportunities to thoughtfully apply them to improve both internal operations and customer service.

Responsibilities

• Serve as the primary advertiser point of contact throughout the entire campaign lifecycle, owning campaign success from launch through optimization and post-campaign analysis.
• Manage a portfolio of accounts as a strategic business owner, identifying opportunities to grow customer investment and long-term partnerships.
• Become an expert in the Yahoo DSP, including Programmatic Display, Advanced TV, Native, DOOH, OLV, Commerce Media, and emerging advertising solutions.
• Partner cross-functionally with Sales, Associate Client Services, Product, Operations, and other teams to deliver exceptional customer outcomes.
• Build trusted consultative relationships with brand and agency partners by providing strategic recommendations grounded in performance data and business objectives.
• Monitor campaign delivery and performance, proactively identifying optimization opportunities, resolving issues, and recommending growth strategies.
• Develop and present strategic insights, campaign wrap-ups, executive business reviews, and performance recommendations.
• Lead onboarding and ongoing education for clients, helping them maximize platform adoption and campaign success.
• Champion the voice of the customer by partnering with Product teams to influence platform enhancements and future innovation.
• Embrace an agentic-first approach by leveraging AI-powered tools and intelligent workflows to improve productivity, accelerate campaign analysis, automate routine tasks, and deliver faster, higher-quality client recommendations.
• Continuously identify opportunities to improve internal processes and customer experiences through innovation, automation, and thoughtful application of AI capabilities.
• Lead proactively-not simply by managing tasks, but by anticipating client needs, thinking strategically, and driving accounts forward.

Skills

Client services

Account management

Digital advertising

Data analysis

Excel

Google Workspace

Education

BS/BA or equivalent experience

Tools

Google Workspace

Microsoft Excel

Job description

Yahoo DSP is seeking a Sr. Account Specialist to partner with the Sales team, manage strategic advertiser relationships, and deliver consultative guidance for measurable business outcomes.

You will leverage campaign data and AI-enabled tools to identify optimization opportunities, unlock incremental revenue, and provide exceptional client experiences. You will be a trusted advisor, navigate a complex advertising ecosystem, and drive campaigns from launch to post-analysis while embracing an