Strategic Client Services Manager, Employee Benefits

Hylant; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Hylant is looking for an Associate Client Service Manager in Cleveland, Ohio, to support clients and manage a book of business. The role involves overseeing client needs, onboarding new clients, and managing renewals.

The ideal candidate should have a Bachelor’s degree in a related field and at least two years of relevant experience. Proficiency in Microsoft Office and excellent communication skills are required. Be part of a family-owned firm recognized as one of the Best Places to Work in Insurance.

Qualifications

• Two or more years of insurance client service experience.
• Active Life & Health License or the ability to obtain within 90 days of employment.

Responsibilities

• Serve as the primary service contact to clients for assigned book of business.
• Manage client renewal process ensuring all necessary activities are completed.
• Participate in relationship development with clients and internal teams.

Skills

Insurance client service experience

Microsoft Office skills

Attention to detail

Communication skills

Teamwork

Education

Bachelor’s degree in business, insurance, risk management, or related field

Job description

Hylant is looking for an Associate Client Service Manager in Cleveland, Ohio, to support clients and manage a book of business. The role involves overseeing client needs, onboarding new clients, and managing renewals.

The ideal candidate should have a Bachelor’s degree in a related field and at least two years of relevant experience. Proficiency in Microsoft Office and excellent communication skills are required. Be part of a family-owned firm recognized as one of the Best Places to Work in Insurance.