Group Benefits Client Services Specialist

Oswald Financial, Inc.; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Comprehensive medical benefits

Paid time off

Professional development support

Job summary

A leading financial advisory firm in Cleveland seeks a Client Service Administrator to support an account management team. The role entails direct administrative support, handling client inquiries, and assisting with retention strategies. Candidates should possess strong organizational and communication skills, with a preference for those having 1 to 3 years of experience in medical benefits. The position offers opportunities for professional development and a caring work environment.

Qualifications

• 1 to 3 years of industry knowledge, preferably in medical benefits.
• Ability to communicate professionally with HR teams and employees.
• Ability to multi-task across employer groups.

Responsibilities

• Provide administrative support for assigned Client Managers.
• Assist in client retention and identify upselling opportunities.
• Respond to enrollment, billing, and claims issues.

Skills

Problem solving

Time management

Verbal communication

Written communication

Organizational skills

Collaboration

Education

College degree

Job description

A leading financial advisory firm in Cleveland seeks a Client Service Administrator to support an account management team. The role entails direct administrative support, handling client inquiries, and assisting with retention strategies. Candidates should possess strong organizational and communication skills, with a preference for those having 1 to 3 years of experience in medical benefits. The position offers opportunities for professional development and a caring work environment.