Strategic Client Relations Executive

Allied Universal; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

AD&D, retirement plan and disability

Job summary

Diversified Maintenance in Atlanta, GA is seeking a Client Relations Executive to retain and grow client partnerships, oversee service delivery, and guide account management for strategic customers. Travel is expected 50%–70% to support key accounts and quarterly reviews.

You will lead opportunity discovery, develop retention strategies, and collaborate with operations to meet profit goals while ensuring top-tier client satisfaction and long-term loyalty.

Qualifications

• Bachelor's degree not required but preferred
• Strong English written and verbal communication

Responsibilities

• Target, discover, qualifying, verify, present and validate additional business opportunities
• Develop quarterly business reviews and retention strategies
• Lead transitions of new/additional business; guide operations leaders
• Maintain high-touch relationships with key client contacts
• Develop strategy maps for strategic clients
• Grow client relationships and cross-sell additional services
• Use consultative approach to craft client solutions
• Prepare and present client solutions and negotiations to meet profit objectives
• Maintain Salesforce and a robust pipeline to achieve goals
• Develop vertical markets with additional service offerings

Job description

Diversified Maintenance in Atlanta, GA is seeking a Client Relations Executive to retain and grow client partnerships, oversee service delivery, and guide account management for strategic customers. Travel is expected 50%–70% to support key accounts and quarterly reviews.

You will lead opportunity discovery, develop retention strategies, and collaborate with operations to meet profit goals while ensuring top-tier client satisfaction and long-term loyalty.