Strategic Client Manager Utilities ROW Foundations

Phillips Infrastructure; Norfolk (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

Phillips Power is seeking a Client Manager to foster strong relationships with our clients, understand their needs, and ensure satisfaction for both parties. This role serves as the primary point of contact for clients, collaborating with internal teams to drive solutions that exceed client expectations and ensure successful project delivery.

You will build connections with utilities, co-ops, and prime contractors; manage pipelines, identify opportunities in transmission, distribution, and civil

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Minimum 5 years of experience in a client management role.
• Experience working with regulated utilities, electric cooperatives, or T-line prime contractors is a strong plus.
• Strong ability to build rapport with clients at all levels.
• Clear and effective verbal and written communication skills.

Responsibilities

• Build and maintain lasting connections with procurement, engineering, and project management contacts at utilities, co-ops, and T-Line prime contractors.
• Serve as the primary point of contact for client accounts; keep communication consistent and follow through on commitments.
• Stay current on client capital programs and project pipelines; anticipate client needs before they're public.
• Identify and qualify opportunities in transmission, distribution, and civil power scopes.
• Maintain a live pursuit pipeline and provide updates to BD leadership on opportunities and market conditions.
• Represent Phillips Power at industry events, trade association meetings, and utility forums in the region.
• Register and maintain Phillips Power's standing in utility supplier portals and prequalification systems.
• Coordinate with estimating and operations to ensure proposals are competitive and reflect delivery capability.

Education

Bachelor’s degree in Business, Marketing, Communications, or a related field

Job description

Phillips Power is seeking a Client Manager to foster strong relationships with our clients, understand their needs, and ensure satisfaction for both parties. This role serves as the primary point of contact for clients, collaborating with internal teams to drive solutions that exceed client expectations and ensure successful project delivery.

You will build connections with utilities, co-ops, and prime contractors; manage pipelines, identify opportunities in transmission, distribution, and civil