Strategic Client Manager & Solutions Lead

Phillips Infrastructure; Indianapolis (IN); On-site; USD 70,000 - 110,000; Full time

Job summary

Phillips Power in Indianapolis is seeking a Client Manager to cultivate strong client relationships, understand needs, and ensure satisfaction. You will serve as the main client contact, coordinating with internal teams to deliver solutions that meet or exceed expectations.

The role requires building rapport with utilities, co-ops, and prime contractors, staying ahead of capital programs, and guiding opportunities through transmission, distribution, and civil power scopes.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field.
• Minimum of 5 years of experience in a client management role.
• Strong ability to build rapport with clients at all levels.
• Clear and effective verbal and written communication skills.
• Strong analytical skills to identify issues and develop solutions.
• Collaborative mindset to work effectively with internal teams.

Responsibilities

• Build and maintain lasting connections with procurement, engineering, and project management contacts at utilities, co-ops, and T-Line prime contractors.
• Serve as the primary point of contact for client accounts; keep communication consistent and follow through on commitments.
• Stay current on client capital programs and project pipelines; know what they’re planning before it’s public.
• Identify and qualify opportunities in transmission, distribution, and civil power scopes.
• Maintain a live pursuit pipeline and provide regular updates to BD leadership on opportunities, competitive intel, and market conditions.
• Position Phillips Power early in the pursuit cycle, before scopes are finalized and bids are released.
• Coordinate with estimating and operations to ensure proposals reflect delivery capability.
• Represent Phillips Power at industry events, trade association meetings, and utility forums in the region.
• Register and maintain Phillips Power’s standing in utility supplier portals and prequalification systems.
• Track competitive dynamics and utility spending trends; flag market shifts affecting pursuit strategy.

Skills

Relationship building

Verbal communication

Written communication

Analytical skills

Collaboration

Client management experience

Education

Bachelor’s degree in Business/Marketing/Communications

Job description

Phillips Power in Indianapolis is seeking a Client Manager to cultivate strong client relationships, understand needs, and ensure satisfaction. You will serve as the main client contact, coordinating with internal teams to deliver solutions that meet or exceed expectations.

The role requires building rapport with utilities, co-ops, and prime contractors, staying ahead of capital programs, and guiding opportunities through transmission, distribution, and civil power scopes.