Strategic Client Manager - Retention & Mentorship

Arthur J. Gallagher & Co. (AJG); Glendale (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(k) and Roth options

Educational expense reimbursement

Paid parental leave

Flexible work hours

Digital mental health services

Job summary

Arthur J. Gallagher & Co. (AJG) is actively seeking a talented individual for a client service role in Glendale, California. The successful candidate will be responsible for managing accounts and ensuring exceptional service delivery to clients, with a strong focus on strategic account management.

This position requires at least 5 years of client service or claims management experience, a Bachelor's degree, and proficiency in Microsoft Office. The role includes providing mentorship and support for team members while cultivating positive client relationships.

Qualifications

• 5+ years of client service or claims management experience.
• Proficiency in Microsoft Office applications.
• Licensing for Life & Health Insurance is required.

Responsibilities

• Manage accounts with various funding types and support complex accounts.
• Provide training and mentorship to new hires and team resources.
• Address and resolve internal and external client challenges.

Skills

Client service

Claims management

Proficiency in Microsoft Office

Healthcare experience

Education

Bachelor's degree

Job description

Arthur J. Gallagher & Co. (AJG) is actively seeking a talented individual for a client service role in Glendale, California. The successful candidate will be responsible for managing accounts and ensuring exceptional service delivery to clients, with a strong focus on strategic account management.

This position requires at least 5 years of client service or claims management experience, a Bachelor's degree, and proficiency in Microsoft Office. The role includes providing mentorship and support for team members while cultivating positive client relationships.