Remote Small Business Client Success Leader

Arthur J. Gallagher & Co. (AJG); Broomfield (CO); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Educational expense reimbursement

Paid parental leave

Flexible work hours

Job summary

Arthur J. Gallagher & Co. (AJG) is seeking a Remote Client Service Manager to provide exceptional customer service in their small business division. The role involves leading the renewal process, maintaining strong client relationships, and mentoring team members. Applicants should have at least 1 year of client service experience, a Property and Casualty Insurance License, and proficiency in Microsoft Office. The position offers competitive compensation and comprehensive benefits including medical plans, educational reimbursement, and flexible hours.

Qualifications

• Minimum 1+ years client service and/or claims management experience.
• Property and Casualty Insurance License required.
• Strong communication and organizational skills.

Responsibilities

• Take leadership in the renewal process for optimal client solutions.
• Nurture relationships with clients and internal teams.
• Conduct periodic audits to ensure compliance standards.

Skills

Relationship Building

Adaptability

Collaboration

Education

Bachelor's degree

High school degree/GED

Tools

Microsoft Office

Job description

Arthur J. Gallagher & Co. (AJG) is seeking a Remote Client Service Manager to provide exceptional customer service in their small business division. The role involves leading the renewal process, maintaining strong client relationships, and mentoring team members. Applicants should have at least 1 year of client service experience, a Property and Casualty Insurance License, and proficiency in Microsoft Office. The position offers competitive compensation and comprehensive benefits including medical plans, educational reimbursement, and flexible hours.