Strategic Client Growth Manager

Palmetto Technology Group (PTG); Savannah (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) Match

Flexible vacation

Paid sick time

Holidays & Floating Day

Lifestyle Reimbursement

Volunteer Time 40h

Parental Leave

Certifications Reimbursement

Job summary

Courser seeks a Client Account Manager in Savannah, GA to grow relationships with existing customers, map their needs to Courser services, and develop roadmaps with budgets. You will work closely with a pre-sales partner, conduct presentations, and maintain detailed records in the CRM while delivering exceptional customer experiences.

You will be personable, highly communicative, and organized, focusing on business outcomes rather than technology while upholding Courser's values of teamwork and

Qualifications

• Ability to work under pressure and meet deadlines.
• Excellent communication and collaboration with customers and teammates.
• Customer-focused with a service mindset.
• Ability to read and interpret documents and write routine reports.
• Strong numerical skills for discounts, margins and pricing.
• Professional appearance and telephone skills.
• Must have a valid driver's license and vehicle.

Responsibilities

• Engage with existing customers to understand needs and map to service offerings.
• Log opportunities and follow-ups in the CRM and maintain accurate notes.
• Cross-sell services and build roadmaps and budgets with clients.
• Present proposals and quotes with the pre-sales team.
• Communicate features and benefits clearly and maintain product knowledge.

Skills

Communication skills

Team collaboration

Customer service focus

Reading & writing

Numerical ability

Professional appearance

Driver's license

Tools

CRM software

Job description

Courser seeks a Client Account Manager in Savannah, GA to grow relationships with existing customers, map their needs to Courser services, and develop roadmaps with budgets. You will work closely with a pre-sales partner, conduct presentations, and maintain detailed records in the CRM while delivering exceptional customer experiences.

You will be personable, highly communicative, and organized, focusing on business outcomes rather than technology while upholding Courser's values of teamwork and