Growth-Focused Client Account Manager

Courser; Savannah (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, and life보험

401(k) company match

Flexible vacation time

Paid sick time

Parental leave

Certification reimbursement

Job summary

Courser is seeking a Client Account Manager to partner with existing customers, understand their challenges, and map them to Courser’s service offerings. You will work with clients to assess technology, identify gaps, and craft roadmaps and budgets.

A technical pre-sales teammate will support you, so strong communication and relationship skills are key, both by phone and in-person. You will log opportunities and follow-ups in the CRM, uphold Courser’s values of Trust, Teamwork, Service,

Qualifications

• Excellent communication and collaboration skills.
• Ability to read and interpret documents and write routine reports.
• Must have current driver's license and vehicle.
• Able to work under pressure with multiple deadlines.
• Experience in sales or account management preferred.

Responsibilities

• Develop a deep understanding of existing customer needs and translate them into product requirements.
• Identify gaps in customers' technology and create roadmaps and budgets for the coming 12 months.
• Cross-sell services and solutions to existing accounts.
• Map customer needs to the product and service catalog.
• Qualify, quote, and close new sales opportunities for current customers.
• Provide timely responses to requests for information on services and products.
• Conduct on-site or online presentations for customers.
• Collaborate with pre-sales to develop proposals and quotes.

Skills

Communication

Teamwork

Multitasking

Customer focus

Independent worker

Phone skills

Relationship building

Tools

CRM software

Job description

Courser is seeking a Client Account Manager to partner with existing customers, understand their challenges, and map them to Courser’s service offerings. You will work with clients to assess technology, identify gaps, and craft roadmaps and budgets.

A technical pre-sales teammate will support you, so strong communication and relationship skills are key, both by phone and in-person. You will log opportunities and follow-ups in the CRM, uphold Courser’s values of Trust, Teamwork, Service,