Client Accounts Growth Specialist

Tidewater Consulting; Sandy Springs (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Tidewater Consulting in the Atlanta area is seeking a Client Account Manager to support our sales and marketing efforts by engaging with customers, identifying needs, and presenting suitable solutions.

The ideal candidate has 6 months to a year of face-to-face customer service experience, a professional demeanor, strong organizational skills, and a coachable, proactive mindset. You will drive revenue, manage client relationships, and help grow our brand.

Qualifications

• 6 months to a year of face-to-face customer service experience
• Trustworthy and professional with a moral compass
• Proven organizational skills and demonstrable attention to detail
• Ability to implement new ideas and deliver solutions quickly
• Coachable, positive attitude, and a student mentality

Responsibilities

• Client support and networking – Acquire and maintain a network of sources to identify new customers. Communicate directly with customers to identify and understand market needs.
• Drive revenue and meet sales quotas - Demonstrate the functions and uses of products or services to secure and close new accounts.
• Provide client satisfaction through transparency - Uphold company and brand standards. Respond to and actively fix issues that arise throughout the sales cycle and service contract.
• Account management - Stay in contact with existing and previous customers; provide appropriate enhancements, upgrades, and follow up on all referrals.
• Reporting – Maintain daily reports of activities, orders, sales, and team/territory standing.

Skills

Face-to-face customer service

Trustworthy

Organizational skills

Solution delivery

Coachable

Job description

Tidewater Consulting in the Atlanta area is seeking a Client Account Manager to support our sales and marketing efforts by engaging with customers, identifying needs, and presenting suitable solutions.

The ideal candidate has 6 months to a year of face-to-face customer service experience, a professional demeanor, strong organizational skills, and a coachable, proactive mindset. You will drive revenue, manage client relationships, and help grow our brand.