Client Growth & Solutions Manager

Transitions Group; Savannah (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision, and life

401(k) company match

Flexible vacation time

Paid sick time

Holidays including Birthday + Floating

Lifestyle reimbursement

Certification reimbursements

Job summary

Courser is seeking a Client Account Manager to strengthen relationships with existing customers and translate their business needs into actionable product roadmaps. You will work with a collaborative team, including a pre-sales partner, to identify gaps and propose tailored solutions.

Strong communication and organizational skills, plus a willingness to travel for on-site meetings, are essential. You will maintain detailed notes, follow-ups, and accurate CRM records while driving customer

Qualifications

• Strong communication and interpersonal skills.
• Ability to map customer needs to service offerings.
• Experience documenting notes and follow-ups.
• Willingness to travel occasionally.
• Familiarity with CRM tools.

Responsibilities

• Work with existing customers to understand needs and translate them into product requirements.
• Collaborate with customer alignment tools to create roadmaps and budgets.
• Cross-sell services and solutions to existing accounts.
• Map customer needs to the product and service catalog.
• Qualify, quote, and close new sales opportunities for current customers.
• Attend weekly sales training and meetings and maintain accurate CRM records.

Skills

Excellent communication

Team collaboration

Customer focus

Detail-oriented

CRM proficiency

Tools

CRM software

Job description

Courser is seeking a Client Account Manager to strengthen relationships with existing customers and translate their business needs into actionable product roadmaps. You will work with a collaborative team, including a pre-sales partner, to identify gaps and propose tailored solutions.

Strong communication and organizational skills, plus a willingness to travel for on-site meetings, are essential. You will maintain detailed notes, follow-ups, and accurate CRM records while driving customer