Strategic Growth Account Manager – SaaS

WorkStep; United States; Remote; USD 80,000 - 130,000; Full time

Job summary

Confirm is seeking an Account Manager to drive growth within a portfolio of existing customers. This hunter role focuses on identifying new opportunities, building pipeline, and closing cross-sell deals across the customer's tech stack, while collaborating with the Customer Value Manager.

You will lead strategic account plans, map stakeholders, and articulate ROI, with strong CRM discipline and executive-level communication. HR tech exposure helpful; B2B SaaS sales experience required.

Qualifications

• B2B SaaS sales experience with growth/new-business quota
• Results-driven with tangible targets and quota accountability
• Experience with structured sales methodologies (eg MEDDPICC)
• Strong discovery, ROI selling, objections handling, and negotiation
• Ability to build growth pipelines through account prospecting and plans
• Skilled in delivering sales presentations to C-level and stakeholders
• Collaborative work with cross-functional teams, including CVMs
• Excellent communication, time management, and organisational skills
• Adaptable and proactive in dynamic environments
• Passionate about continuous improvement and customer-centric thinking

Responsibilities

• Take full ownership of cross-sell pipeline for each account, from discovery to close
• Develop and execute strategic account plans with input from CVM
• Plan and prioritise books, activities, and meetings for growth opportunities
• Maintain two-way account intelligence with CVM
• Lead growth while CVM handles renewal and adoption health
• Build multi-threaded relationships with key decision-makers across departments
• Maintain accurate CRM records, forecasts, and pipeline tracking
• Participate in Strategic Business Reviews led by CVM
• Promote the value of Confirm solutions and services to customers

Skills

B2B SaaS sales experience

Results focused

MEDDPICC

Discovery and ROI selling

Account planning

Executive presentations

Collaborative

Communication skills

Time management

Organised and rigorous

Adaptable

Customer-centric thinking

Job description

Confirm is seeking an Account Manager to drive growth within a portfolio of existing customers. This hunter role focuses on identifying new opportunities, building pipeline, and closing cross-sell deals across the customer's tech stack, while collaborating with the Customer Value Manager.

You will lead strategic account plans, map stakeholders, and articulate ROI, with strong CRM discipline and executive-level communication. HR tech exposure helpful; B2B SaaS sales experience required.