Strategic Client Engagement Director - Tech & MSP

Ensono; Phoenix (AZ); Remote; USD 175,000 - 215,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Health plan options

401k with match

Dental & Vision coverage

Disability & Life coverage

Family Forming Benefit

Fertility coverage

Adoption reimbursement

Sabbatical leave

Wellness program

Flexible work schedule

Education reimbursement

Student loan assistance

529 college funding

Job summary

Ensono is seeking a Client Engagement Director to lead strategic growth, client satisfaction, and long-term partnerships across a portfolio of enterprise clients. The role emphasizes consultative sales with senior-level stakeholders and coordination across cross-functional teams to deliver measurable business value.

You will manage relationships with executives, drive opportunities, and negotiate terms while leveraging Ensono’s services to create impactful outcomes.

Qualifications

• Mid-to-senior level sales leadership experience, including accountability for enterprise client relationships.
• Demonstrable experience in consultative sales, preferably in technology or managed service solutions.
• Proven track record of achieving and exceeding sales goals.
• Experience managing, reporting, and forecasting sales pipelines with accuracy.
• Experience managing and closing complex sales opportunities.
• Experience supporting clients with multiple lines of business.
• Ability to influence cross-functional teams without direct line authority.
• Experience with managed services, hosting, mainframe, security, and outsourcing.
• Strong relationship development and networking skills.
• Ability to cultivate and maintain strong client relationships with senior business and IT stakeholders.
• Ability to consult with client executives on technology solutions from a business perspective.
• Ability to articulate technology and product positioning clearly and effectively.
• Organized, analytical, creative, and adaptive.
• Excellent written and verbal communication skills.
• Excellent teamwork capabilities.

Responsibilities

• Promote and drive strong client relationships by providing thought leadership and consultation on the alignment of client business needs to Ensono and partner products and services
• Develop and strengthen relationships with decision makers and influencers in client organizations; grow revenue and drive new opportunities across Ensono’s end-to-end portfolio
• Lead proposal development, negotiation, and commercial terms for assigned deals. Monitor sales trends and market dynamics, incorporating insights into account planning and execution
• Partner in a cross-functional model with Enterprise Architecture Teams, Client Success Managers, and Operational & Delivery teams to represent Ensono and ensure successful outcomes
• Communicate information effectively to diverse internal and external audiences, translating business and technology value clearly
• Serve as a trusted IT advisor to clients and contribute to their tactical and strategic planning efforts
• Challenge assumptions and existing approaches to drive improved results and innovative solutions
• Support the development and mentorship of sales talent through collaboration and knowledge sharing

Skills

Enterprise client relations

Consultative sales

Sales leadership

Forecasting pipelines

Cross-functional collaboration

Communication skills

Negotiation

Managed services knowledge

Technology solutions framing

Independent working

Education

Master’s degree (bonus)

Job description

Ensono is seeking a Client Engagement Director to lead strategic growth, client satisfaction, and long-term partnerships across a portfolio of enterprise clients. The role emphasizes consultative sales with senior-level stakeholders and coordination across cross-functional teams to deliver measurable business value.

You will manage relationships with executives, drive opportunities, and negotiate terms while leveraging Ensono’s services to create impactful outcomes.