Strategic Client Billing & Collections Specialist

inMy Jet; Cleveland (OH); On-site; USD 42,000 - 68,000; Full time

Job summary

Flexjet in Cleveland, OH seeks a Client Billing Specialist to manage client contracts and invoices, ensuring timely billing and accurate application of contract terms. The role involves internal and external collaboration to resolve billing issues while supporting collections and month-end close processes.

Qualified candidates typically bring 2–3 years of customer service experience in a professional setting, strong documentation skills, and proficiency with Oracle, Excel, and Outlook.

Qualifications

• Bachelor’s or Associate’s degree in accounting, business, or related field.
• 2–3 years of customer service experience in a professional environment.
• Strong computer skills and familiarity with Microsoft Office (Excel, Outlook) and document management.
• Solid documentation and organizational skills for billing records and client files.
• Ability to prioritize multiple inquiries and maintain accuracy under deadlines.
• Experience with Oracle is preferred.

Responsibilities

• Respond to internal and external inquiries regarding client contracts and invoices.
• Execute daily/weekly/monthly billing activities including invoice processing and reports.
• Monitor collections and assist with receivables as needed.
• Collaborate with management to resolve client issues and ensure timely close of billing cycles.
• Support training and onboarding for new team members.

Skills

Billing

Customer service

Data analysis

Microsoft Office

Communication

Accounts receivable

Problem-solving

Teamwork

Deadline driven

Documentation

Education

Bachelor’s/Associate’s degree in related field

Tools

Oracle suite

Excel

Outlook

Job description

Flexjet in Cleveland, OH seeks a Client Billing Specialist to manage client contracts and invoices, ensuring timely billing and accurate application of contract terms. The role involves internal and external collaboration to resolve billing issues while supporting collections and month-end close processes.

Qualified candidates typically bring 2–3 years of customer service experience in a professional setting, strong documentation skills, and proficiency with Oracle, Excel, and Outlook.