Aviation Charter Operations Specialist

inMy Jet; Cleveland (OH); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Flexjet in Cleveland, OH seeks a Charter Coordinator to support the Scheduling Department and external providers. You will request charter quotes, review aircraft capabilities, and ensure trips meet owner expectations with timely flight follow-up.

Responsibilities include negotiating pricing, building vendor relationships, enforcing safety standards, and auditing invoices. The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent from a 2-year college or technical school; 1-3 years of related experience preferably in an aviation/logistics environment; or equivalent combination of education and experience.
• Knowledge of FARs in regard to Part 91, 121, or 135 airline operations is preferred.
• Must have working knowledge of Microsoft Office products and the aptitude to learn customized company software programs.

Responsibilities

• Request charter quotes from third party providers via phone, email, and/or web.
• Develop an expert understanding of the aircraft in our fleet as well as available aircraft in the charter market (i.e. range, capacity, necessary runway length etc.)
• Ensure that trips are scheduled on aircraft that meet owner expectations and specifications.
• Identify and escalate issues of immediate importance to operations management and client services.
• Negotiate pricing to optimize buying strategies.
• Establish strong working relationships with charter vendors as well as develop new relationships.
• Ensure Flexjet safety standards are met by vendors prior to every trip.
• Flight follow every trip to ensure on time performance.
• Audit and approve invoices for payment.
• Monitor vendor performance and contract compliance.
• Provide excellent customer service through prompt communication and fanatical attention to detail.

Skills

Detail oriented

Communication skills

Problem solving

Multitasking

Team player

Flexible schedule

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Flexjet in Cleveland, OH seeks a Charter Coordinator to support the Scheduling Department and external providers. You will request charter quotes, review aircraft capabilities, and ensure trips meet owner expectations with timely flight follow-up.

Responsibilities include negotiating pricing, building vendor relationships, enforcing safety standards, and auditing invoices. The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment.