Strategic Client Accounts Leader - Payments

Usbank; Knoxville (TN); Hybrid; USD 100,000 - 122,000; Full time

Benefits offered by this job

Healthcare coverage

Retirement plan 401(k)

Paid vacation

Paid holidays

Adoption assistance

Disability insurance

Parental leave

Sick leave

Job summary

U.S. Bank is seeking a Client Account Manager/Executive for Payment Services. This role leads a book of client accounts, drives growth and profitability, and ensures client satisfaction with strategy, analysis, and performance reviews. Travel is 30-40% and a hybrid schedule is offered.

Strong negotiation, project management and data interpretation skills are required, along with a Bachelor's degree in Business or Finance and 8–10 years of payments industry experience.

Qualifications

• Bachelor's degree in Business or Finance, or equivalent work experience.
• Typically eight to 10 years of client management experience in the payments industry.

Responsibilities

• Manage a book of accounts including maintenance, growth, profitability, and renewals.
• Consult with clients through data analysis and performance presentations.
• Escalation point for internal and external client issues.
• Coordinate with multiple business channels to deliver client outcomes.

Skills

Contract negotiation

Account management

Project management

ROI

P&L calculations

Problem solving

Prioritization

Data interpretation

Customer service

Microsoft Office

Presentation skills

Communication skills

Travel planning

Education

Bachelor's degree in Business or Finance

Tools

Microsoft Office

Job description

U.S. Bank is seeking a Client Account Manager/Executive for Payment Services. This role leads a book of client accounts, drives growth and profitability, and ensures client satisfaction with strategy, analysis, and performance reviews. Travel is 30-40% and a hybrid schedule is offered.

Strong negotiation, project management and data interpretation skills are required, along with a Bachelor's degree in Business or Finance and 8–10 years of payments industry experience.