Strategic Payments Client Manager

Us Bank; Atlanta (GA); Hybrid; USD 80,000 - 98,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Retirement plan (401(k))

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Account Manager/Executive in our Payments Services division. You will be the strategic face to the client, overseeing a book of accounts, driving maintenance, growth, profitability, client satisfaction, and contract renewals.

You will consult with clients through data analysis and performance reviews, and act as the escalation point for internal and external issues. The role offers a hybrid schedule with 3 or more days in the office and flexibility for other days.

Qualifications

• Bachelor's degree in Business or Finance or equivalent work experience
• Typically five to eight years of client management experience in the payments industry

Responsibilities

• Manage a book of accounts, including maintenance, growth, profitability, and renewals
• Consult with clients through data analysis and performance results and recommend actions
• Serve as the escalation point for internal and external client issues

Skills

Contract negotiation

Account management

Project management

Data analysis

Communication

Presentation skills

MS Office

Education

Bachelor's degree in Business or Finance

Tools

Microsoft Office

Job description

U.S. Bank is seeking a Client Account Manager/Executive in our Payments Services division. You will be the strategic face to the client, overseeing a book of accounts, driving maintenance, growth, profitability, client satisfaction, and contract renewals.

You will consult with clients through data analysis and performance reviews, and act as the escalation point for internal and external issues. The role offers a hybrid schedule with 3 or more days in the office and flexibility for other days.