Strategic Claims Account Executive — Hybrid Role & Growth

Marsh; Birmingham (AL); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Hybrid Work

Tuition reimbursement and professional

Generous time off including personal &

Stock purchase opportunities

Charitable contribution match programs

Job summary

Marsh McLennan Agency seeks a Claim Account Executive on the McGriff Specialty Team to manage high-level claims for key clients. You will build strategic relationships, assess client risk, and lead complex claim resolution with mentorship to internal consultants.

Your background includes ten years in claims or broker consulting, a valid Adjuster license, and strong writing and analytical skills to drive favorable outcomes.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Ten years of experience in a claim adjusters role or broker claim consulting role.
• Insurance Adjuster’s License and licensed in accordance with local requirements.
• Multi-line claim experience.
• In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract.
• Understand and apply computer and communications technology applicable to the position.
• Superior writing skills to convey and explain complex issues and ideas.
• Excellent deductive reasoning skills and problem solving ability.

Responsibilities

• Develop, foster strategic client relationships, understanding client’s business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client related communications.
• Handle all claims within the upper and Jumbo segments with little direct supervision.
• Enhance McGriff Insurance Services Inc.’s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.
• Confirm coverage and accurately manage claims to positive outcomes for assigned clients.
• Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.
• Provide educational presentations to both internal and external clients on various policies, coverages, management issues and emerging risk.
• Aide Claim Manager as a resource by mentoring and developing internal consultants.
• Containment and Claim Mitigation.
• Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.
• Participate in the development and review of service plans.
• Identify, pursue appropriate business development opportunities with new and existing clients.
• Maintain knowledge of insurance/risk management-related technical developments and claim trends ensuring that client studies reflect best current thinking.
• Support sales and service marketing efforts related to account renewals and new business opportunities.

Skills

Superior writing skills

Excellent deductive reasoning

Problem solving ability

Multi-line claim experience

Insurance Adjuster’s License

Education

Bachelor’s degree or equivalent work experience

Tools

Insurance software familiarity

Job description

Marsh McLennan Agency seeks a Claim Account Executive on the McGriff Specialty Team to manage high-level claims for key clients. You will build strategic relationships, assess client risk, and lead complex claim resolution with mentorship to internal consultants.

Your background includes ten years in claims or broker consulting, a valid Adjuster license, and strong writing and analytical skills to drive favorable outcomes.