Senior Claims Account Executive - Commercial Insurance

McGriff Insurance Services, Inc.; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid Work

Charitable contribution match

Stock purchase opportunities

Job summary

McGriff Insurance Services, Inc. is seeking a Claims Account Executive on the McGriff Specialty Team to strengthen client relationships, oversee complex claims, and support carrier services. The role builds on deep claim knowledge, multiple policy types, and executive communication skills.

The position emphasizes collaboration with the sales and service teams, mentoring, and delivering informed risk assessments for high-value clients.

Qualifications

• Bachelor's degree or equivalent work experience.
• Ten years of experience in a claim adjusters role or broker claim consulting role.
• Insurance Adjuster's License and licensed in accordance with local requirements.
• Multi-line claim experience.
• In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract.
• Understand and apply computer and communications technology applicable to the position.
• Superior writing skills to convey and explain complex issues and ideas.
• Excellent deductive reasoning skills and problem solving ability.

Responsibilities

• Develop and foster strategic client relationships with a deep understanding of client needs.
• Handle claims within upper and Jumbo segments with minimal supervision.
• Enhance relations with key customers and coordinate carrier-provided claim adjusting services.
• Confirm coverage and manage claims to positive outcomes for assigned clients.
• Prepare clear written responses to reservation of rights letters and denials.
• Provide educational presentations to internal and external clients on policies and risk.
• Mentor internal consultants and support the Claim Manager.
• Support service plans and pursue business development opportunities with clients.

Skills

Writing skills

Deductive reasoning

Problem solving

Communication skills

Education

Bachelor's degree or equivalent

ARM/AIC designation (preferred)

Tools

Insurance Adjuster's License

Job description

McGriff Insurance Services, Inc. is seeking a Claims Account Executive on the McGriff Specialty Team to strengthen client relationships, oversee complex claims, and support carrier services. The role builds on deep claim knowledge, multiple policy types, and executive communication skills.

The position emphasizes collaboration with the sales and service teams, mentoring, and delivering informed risk assessments for high-value clients.