Claim Account Executive

Tech Sales Jobs; Metairie (LA); Ibrido; USD 85.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid Work

Generous time off

Descrizione del lavoro

Marsh McLennan Agency seeks a Claim Account Executive to lead strategic client relationships, manage high‑level claims, and coordinate with carriers on claim adjustments. This role emphasizes strong writing, coverage interpretation, and risk management guidance across multi-line portfolios.

The position is hybrid, with full-time expectations and a focus on servicing upper-market clients within the McGriff Specialty Team.

Competenze

• Bachelor's degree or equivalent work experience.
• Ten years of experience in a claim adjuster role or broker claim consulting role.
• Insurance Adjuster's License and licensed as required by local law.
• Multi-line claim experience.
• Strong writing and analytical skills.

Mansioni

• Develop and manage strategic client relationships with targeted risk profiles.
• Handle claims within upper and Jumbo segments with limited supervision.
• Support in directing carrier-provided claim adjusting services and analyze coverage.
• Provide written responses to complex reservation of rights letters and denials.
• Deliver educational presentations on policies, coverages, and risk management.

Conoscenze

Client relationship management

Advanced claim knowledge

Strong writing skills

Problem solving

Communication

Formazione

Bachelor's degree

Professional designation (ARM/AIC)

Descrizione del lavoro

Claim Account Executive

Location: Metairie - Causeway

Remote Type: Hybrid

Time Type: Full time

Job Description

Company

Marsh McLennan Agency

Description

Our not-so-secret sauce.

Award winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claim Account Executive at McGriff Specialty, a division of Marsh McLennan Agency (MMA).

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Claim Account Executive on the McGriff Specialty Team, you will:

• Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client related communications.
• Handle all claims within the upper and Jumbo segments with little direct supervision.
• Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.
• Confirm coverage and accurately manage claims to positive outcomes for assigned clients.
• Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.
• Provide educational presentations to both internal and external clients on various policies, coverages, management issues and emerging risk.
• Aide Claim Manager as a resource by mentoring and developing internal consultants.
• Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk
• Containment and Claim Mitigation.
• Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.
• Participate in the development and review of service plans.
• Identify, pursue appropriate business development opportunities with new and existing clients.
• Maintain knowledge of insurance/risk management-related technical developments and claim trends ensuring that client studies reflect best current thinking.
• Support sales and service marketing efforts related to account renewals and new business opportunities.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Bachelor's degree or equivalent work experience
• Ten years of experience in a claim adjusters role or broker claim consulting role
• Insurance Adjuster's License and licensed in accordance with local requirements
• Multi-line claim experience
• In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract
• Understand and apply computer and communications technology applicable to the position
• Superior writing skills to convey and explain complex issues and ideas
• Excellent deductive reasoning skills and problem solving ability

Preferred Qualifications:

• Experience in insurance carrier underwriting
• Continuing Education and professional associations to stay abreast of insurance claims matters
• Prior brokerage experience
• Associate in Risk Management (ARM) or Associate in Claims (AIC) designation

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/

For careers at McGriff visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.linkedin.com/company/mcgriff
• https://www.linkedin.com/company/marsh-mclennan-agency
• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

McGriff Insurance Broker | McGriff

McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more.