Senior Claims Account Executive — Hybrid, Strategic Client Impact

McGriff Insurance Services, Inc.; Birmingham (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid Work

Tuition reimbursement

Professional development

Stock purchase

Time off

Charitable matching

Job summary

McGriff Insurance Services, Inc. is seeking a Claim Account Executive on the McGriff Specialty Team to develop strategic client relationships and guide complex claim outcomes.

You will analyze policy language, coordinate with carriers, and deliver targeted risk management insights to clients. You will manage upper-tier claims, provide policy interpretations, mentor junior staff, and support business development with clients while ensuring high levels of service and risk management excellence

Qualifications

• Bachelor's degree or equivalent work experience required.
• Ten years of experience in a claim adjuster or broker claim consulting role.
• Insurance Adjuster's License and licensed per local requirements.
• Multi-line claim experience preferred.
• Strong understanding of claim practices and ability to interpret complex policies and contracts.
• Proficiency with computers and communications technology relevant to the role.
• Superior writing skills to clearly convey complex issues.

Responsibilities

• Develop and foster strategic client relationships and provide studies and recommendations.
• Handle upper and Jumbo segment claims with minimal supervision.
• Enhance client relations and assist in directing carrier-provided claim services.
• Confirm coverage and manage claims to positive outcomes for assigned clients.
• Draft written responses to reservation of rights letters and denials.
• Provide educational presentations on policies, coverages, and risk issues.
• Mentor and develop internal consultants.
• Conduct client studies on Cost of Risk and related topics.
• Contribute to service plans and identify new business opportunities.
• Maintain knowledge of insurance and claim trends for accurate client studies.

Skills

Claim adjuster experience

Written communication

Analytical thinking

Problem solving

Policy interpretation

Reading insurance contracts

Education

Bachelor's degree or equivalent work experience

Job description

McGriff Insurance Services, Inc. is seeking a Claim Account Executive on the McGriff Specialty Team to develop strategic client relationships and guide complex claim outcomes.

You will analyze policy language, coordinate with carriers, and deliver targeted risk management insights to clients. You will manage upper-tier claims, provide policy interpretations, mentor junior staff, and support business development with clients while ensuring high levels of service and risk management excellence