Strategic Channel Partner Success Specialist

Heritage Environmental; Indianapolis (IN); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Arcwood Environmental is seeking a Channel Partner Coordinator in the Indianapolis area. This role acts as the single point of contact for Channel Partner accounts, delivering account management and exceptional customer support while collaborating with the Sales team to grow established accounts and drive new business.

The position is hybrid and requires strong relationship-building, the ability to implement pricing workflows, and a focus on customer satisfaction.

Qualifications

• Bachelor's degree is required.
• 3+ years of proven success in a customer service role (required). Hazardous waste or environmental field preferred.
• In lieu of degree, 7+ years of proven customer service experience in the hazardous waste industry (required).

Responsibilities

• Serve as the single point of contact for Channel Partner accounts and maintain relationships with Sales.
• Support pricing, scheduling workflows, and other customer-facing processes to grow revenue and waste volume goals.
• Provide high levels of customer service and manage communications across multiple customer locations.

Skills

Account management

Customer service

Relationship building

Communication

Education

Bachelor's degree

Job description

Arcwood Environmental is seeking a Channel Partner Coordinator in the Indianapolis area. This role acts as the single point of contact for Channel Partner accounts, delivering account management and exceptional customer support while collaborating with the Sales team to grow established accounts and drive new business.

The position is hybrid and requires strong relationship-building, the ability to implement pricing workflows, and a focus on customer satisfaction.