Channel Partner Success Manager

Arcwood Environmental, LLC; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Arcwood Environmental, LLC is seeking a Channel Partner Coordinator to serve as the single point of contact for assigned Channel Partner accounts. You will collaborate with the Sales team to maintain and grow accounts, support new business, and implement pricing and scheduling workflows while delivering excellent customer support.

The role requires a strong work ethic, relationship-building with partner contacts, and the ability to manage data and reporting across multiple locations.

Qualifications

• 3+ years of proven successful experience in a customer service role (required).
• Experience in the hazardous waste or environmental field (preferred).
• In lieu of degree, 7+ years of proven successful experience in a customer service role within the hazardous waste industry (required).

Responsibilities

• Provide excellent account management and customer support as the single point of contact for assigned Channel Partner accounts.
• Maintain and grow established accounts and support new business with Sales to achieve revenue and waste volume goals.
• Implement new pricing and scheduling workflows and provide a high level of customer support.

Skills

Customer service

Education

Bachelor's degree

7+ years of hazardous waste industry customer service experience

Job description

Arcwood Environmental, LLC is seeking a Channel Partner Coordinator to serve as the single point of contact for assigned Channel Partner accounts. You will collaborate with the Sales team to maintain and grow accounts, support new business, and implement pricing and scheduling workflows while delivering excellent customer support.

The role requires a strong work ethic, relationship-building with partner contacts, and the ability to manage data and reporting across multiple locations.