Strategic Channel & Distribution Manager (Remote)

nVent; Fort Snelling Unorganized Territory (MN, WI); Remote; USD 115,000 - 242,000; Full time

Job summary

nVent is seeking a results-driven Strategic Account Coordinator to support key customers and distributors from a home office in the United States. You will work with cross-functional teams to resolve issues, drive program adoption, and support growth initiatives.

Ideal candidates have 7+ years in related commercial roles, strong CRM/ERP and Excel skills, and a proven ability to collaborate across sales, marketing, finance, and operations.

Qualifications

• Bachelor’s degree preferred or equivalent relevant experience.
• 7+ years in account management, channel sales, distribution management, customer support, or related roles.
• Proven ability to build trusted customer and distributor relationships and influence outcomes.
• Strong customer focus, communication, organization, and multitasking with a sense of urgency.

Responsibilities

• Be the primary day-to-day contact for the assigned strategic customer and distributor inquiries.
• Develop relationships to understand needs, identify trends, and improve responsiveness.
• Support account managers with pricing, quotations, orders, returns, and ad hoc requests.
• Coordinate cross-functional issue resolution across CS, ops, supply, pricing, marketing, finance, and sales.
• Assist in growth-focused account plans, promotions, and performance KPIs.
• Monitor orders, shipments, and program participation against objectives; act on risks and opportunities.
• Maintain accurate records and communicate program details to customers and internal teams.

Skills

Relationship building

Conflict resolution

Influence across org

Customer focus

Communication

Multitasking

CRM/ERP proficiency

Excel proficiency

Education

Bachelor’s degree preferred

7+ years in related roles

Tools

CRM systems

ERP systems

Microsoft Excel

Job description

nVent is seeking a results-driven Strategic Account Coordinator to support key customers and distributors from a home office in the United States. You will work with cross-functional teams to resolve issues, drive program adoption, and support growth initiatives.

Ideal candidates have 7+ years in related commercial roles, strong CRM/ERP and Excel skills, and a proven ability to collaborate across sales, marketing, finance, and operations.