Remote National Distribution & Channel Lead

nVent; St. Louis (MO); Remote; USD 119,000 - 221,000; Full time

Job summary

nVent is seeking a strategic accounts coordinator to support a key customer and its distributors from a home-based US location. You will partner with field sales, pricing, marketing, and operations to drive growth, resolve issues, and ensure excellent service across the channel.

The role requires 7+ years in account management or related commercial functions, with strong relationship-building, data interpretation, and cross-functional collaboration. Travel 25–50% may be required.

Qualifications

• Bachelor's degree preferred, or equivalent relevant experience.
• 7+ years of experience in account management, channel sales, distribution management, customer support, or a related commercial role; experience in electrical, electronic, or industrial markets preferred.
• Demonstrated ability to build trusted customer and distributor relationships, lead conflict professionally, and influence outcomes across organizational levels.
• Strong customer focus, communication, organization, and multitasking skills, with a sense of urgency and commitment to follow-through.

Responsibilities

• Serve as a primary day-to-day point of contact for the assigned strategic customer and an additional point of contact for distributor and channel partner inquiries.
• Develop strong working relationships across the assigned customer's organization to understand needs, identify trends, improve responsiveness, and create an exceptional ease-of-doing-business experience.
• Support Strategic Account Managers and field sales with pricing, quotations, point-of-sale requests, order status, returns, expediting, and other account or channel needs.
• Coordinate issue resolution across customer service, operations, supply chain, pricing, marketing, finance, and sales, ensuring timely follow-through and clear communication.
• Support the development and execution of growth-oriented account plans, channel programs, promotions, and incentives, including measures of performance, action plans, and key performance indicators.

Skills

Account management

Channel sales

Distribution management

Customer support

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

ERP systems

Microsoft Excel

Job description

nVent is seeking a strategic accounts coordinator to support a key customer and its distributors from a home-based US location. You will partner with field sales, pricing, marketing, and operations to drive growth, resolve issues, and ensure excellent service across the channel.

The role requires 7+ years in account management or related commercial functions, with strong relationship-building, data interpretation, and cross-functional collaboration. Travel 25–50% may be required.