Strategic Branch Manager — Sales & Service Leader

vnbcareers; River Vale (NJ); On-site; USD 70,000 - 120,000; Full time

Job summary

vnbcareers is seeking a Branch Manager for our New Jersey River Vale location. You will lead all aspects of branch performance, drive sales growth, ensure exceptional service, and coach a talented team.

You will manage staffing, lead risk resolutions, and foster a high-performing environment aligned with company culture while expanding market share and customer relationships in the region. Strong communication and leadership skills are essential; a High School diploma and 3+ years of managerial

Qualifications

• Strong leadership and people management skills.
• Excellent verbal and written communication abilities.
• Ability to present confidently and establish trust with customers.
• Active listening to address customer concerns and tailor solutions.
• Proficient computer skills and familiarity with CRM systems.

Responsibilities

• Lead and manage branch performance across sales, profitability, customer experience, operations, and team development.
• Ensure exceptional service delivery to all clients in a consumer-oriented branch.
• Coach and develop branch staff to hit sales targets and service goals.
• Oversee lead management and quality customer consultations, using Salesforce.
• Manage staffing, recruiting, onboarding, performance reviews and policy alignment.
• Identify, escalate and resolve potential risks.
• Foster a positive, high-performing environment aligned with company culture.
• Develop market-focused sales strategies to grow market share and deepen customer relationships.

Skills

Sales management

Customer service

Communication

Lead management

Problem solving

Diplomacy

Education

High School diploma or GED

Job description

vnbcareers is seeking a Branch Manager for our New Jersey River Vale location. You will lead all aspects of branch performance, drive sales growth, ensure exceptional service, and coach a talented team.

You will manage staffing, lead risk resolutions, and foster a high-performing environment aligned with company culture while expanding market share and customer relationships in the region. Strong communication and leadership skills are essential; a High School diploma and 3+ years of managerial